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Creative Longarm Quilting Services
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Please follow these handy tips to ensure that your quilt arrives safe and sound. We'll contact you via email when we receive it to let you know we have it.

Attach return shipping instructions to your quilt. Put your name and address on your quilt's label. If you have one, attach a business card to the quilt with a safety pin.

Put your quilt in a clear plastic bag. This will protect your quilt in case the box gets wet. Do not use an opaque garbage bag - someone could easily throw your quilt away without looking inside. (Please note, do not keep a quilt in a plastic bag for long-term storage.)

Use a permanent, water-proof marker to label the clear plastic bag. Don't leave anything to chance. Mark the clear plastic bag with shipping instructions and return addresses. (Do this before you put your quilt into the bag and make sure the marker is dry.) Many people also write their return address on the inside of the box itself. Put your address on everything.

Include a pre-addressed, return label. If your quilt is to be returned to you, include a pre-addressed label so there is no question as to where your quilt is to be returned. It is not necessary to use a shipping label that has a tracking number. We return every quilt through reputable shippers using tracking numbers. We will email your tracking number to you when we send it on its way.

Use a strong, new box. Boxes can be put through a lot of stress during shipment. Purchase a box that will not be crushed or broken open. You can buy extra strong boxes which are made for shipping china and crystal glasses. Or, you can use two boxes, one inside the other. If you do use a previously used box, pick one that is very strong like those used to ship glass bottles. Check to ensure there are no stray addresses, barcodes, or tracking numbers from prior shipments on the outside of the box. If there are any old markings on a previously used box, your package can easily be misdirected and lost.

 Before you close the box, put a piece of cardboard on top of your quilt. This will help protect your quilt if a knife is used to open the box.

Tape every flap and seam. Secure any edge that could get caught in machinery or conveyor belts. Boxes can easily come open during shipment and contents can be separated from the box.

Do not use string, rope or masking tape. String and rope can get caught in machinery. Masking tape is not strong enough to withstand the stress of shipping.

Follow these tips if you use a tube. Some people prefer shipping their quilts in tubes. Tubes are nice because then your quilt can arrive without fold marks and wrinkles. Before you close up the tube, stuff crinkled tissue paper or newsprint in each end so your quilt doesn't shift back and forth. Then be sure to securely tape each end. First use two long pieces of tape to make an X over the cap and wrap the ends up onto the tube itself. Then wrap more tape around the tube to secure the ends of the X.

 Write the shipping address and the return address directly onto the outside of box with a permanent, water-proof marker. Paper or adhesive labels can be damaged or torn off, so this is in addition to the shipping label you have already used. If you must use a paper or adhesive label, do not place it over the seam where the flaps come together and be sure to cover the label with clear tape. Be sure you don't put a paper label over any kind of plastic tape. Many times the adhesive will not stick well to slick surfaces like plastic tape and it could fall off. Cover all paper labels with clear tape.



I recommend using FedEx, UPS or DHL. These three shippers are easy to use and have great tracking capabilities.

Never ship your quilt uninsured! If you do not insure your quilt, the courier service you choose has no obligation to pay you more that the minimum amount, usually about $100. The cost of insuring your quilt is relatively small compared to the trauma of a lost quilt.

Get a receipt. Always be sure you receive some type of receipt for your quilt from the shipper you choose.

If you must list the contents of the box on the label, do not use the word "quilt". The words "bedding" or "textiles" are sufficient description without attracting undue attention to your package.

Tracking numbers are great, but they are not fool-proof. Definitely make use of tracking numbers when available, but do not lull yourself into believing your quilt is automatically safe just because it is assigned a tracking number when you ship it. No system is fool-proof.


Copyright 2007
Quilted Kangaroo Company